Last updated: 3/12/25

The Clothing Space (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our services, rent a rack, submit forms, or visit our website.

By using our website or services, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Full name
   
• Email address
   
• Phone number
   
• Address
   
• Bank details (for payouts or refunds)
   
• Photos of clothing items submitted for instant buy or assessment
   
• Booking information (rack size, start date, preferences)
   
• Social media handles (if provided voluntarily)
   

• IP address
   
• Device type, browser type
   
• Pages viewed on our website
   
• Cookies and analytics data
   

We only collect information that is reasonably necessary to operate our business and provide services.

We use your information to:

• Process rack bookings and manage your rental period
   
• Process instant buy assessments
   
• Contact you about your rack, sales, payouts, or final-week reminders
   
• Improve our website, services, and customer experience
   
• Send marketing updates if you have opted in
   
• Comply with legal or regulatory requirements
   

We do not sell your information to third parties.

Your personal information may be stored in:

• Our booking system
   
• Secure spreadsheets
   
• Encrypted forms
   
• Payment platforms such as Square or Stripe
   

We take reasonable steps to safeguard your information, including:

• Password-protected systems
   
• Encrypted forms for bank details
   
• Limited access by authorised staff only
   

However, no online system is 100% secure. You submit information at your own risk.

We may disclose your personal information to:

• Service providers who help us operate our website, POS system, and booking forms
   
• Payment processors (e.g., Square, Stripe)
   
• IT, hosting, and email service providers
   
• Law enforcement if required by law
   

These third parties are required to protect your information in accordance with Australian privacy laws.

We never sell or rent your data.

If you sign up to our mailing list or make a booking, we may send you:

• Updates about your rack
   
• Special offers
   
• News about store events or promotions
   

You may unsubscribe at any time by clicking “unsubscribe” in any email.

Under the Australian Privacy Act, you may:

• Request access to the personal information we hold about you
   
• Request corrections if information is inaccurate or outdated
   

To do so, contact us using the details at the bottom of this page.

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Improve website performance
   
• Understand visitor behaviour
   
• Personalise content
   

You can disable cookies in your browser settings, but some features may not work properly.

Our website may include links to third-party sites.
We are not responsible for the privacy practices of these external websites.

We retain your personal information only for as long as necessary to:

• Provide our services
   
• Meet legal and tax obligations
   
• Resolve disputes
   

After this period, information may be securely deleted.

We do not knowingly collect data from individuals under 16 without parental consent.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

If you have questions, concerns, or would like to request access to your information, please contact us